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IS MY PAYMENT SECURE?

Your payment and all related information is safe on Argenesi.it. We use a security-standard encryption system to maintain security and confidentiality.

WHAT IS YOUR RETURNS POLICY?

Any return(s) must be made and received by Argenesi within 15 days from the original receiving date. The item(s) you wish to return needs to be new, unused, in its original packaging as it was received by you and in a saleable condition. Please note that we do not offer exchanges. The original and return shipping costs will remain at your charge.

WHAT HAPPENS IF I RETURN MY ITEM(S) OUTSIDE OF THE 15 DAYS RETURNS POLICY?

If we receive your item(s) outside of the 15 days returns window (the 15 days is counted from the date of delivery) we are unable to accept your return and the item(s) will be sent back to you. This will be charged at our standard delivery service rate for your location.

WHAT ARE THE SHIPPING TIMES OF MY ORDER?

Orders are sent by express currier. Shipping times are approximately 2-7 working days, depending on the country of destination. The times indicated start from the day following that of receipt of the payment.

CAN I PLACE AN ORDER ONLINE AND PICK IT UP IN A SHOP?

Unfortunately, we do not offer this service currently, but using the “Store Locator” search tool available on the site, it is possible to check which is the point of sale closest to the desired address.

HOW DO I PLACE AN ORDER ON ARGENESI.IT?

Ordering on Argenesi.it is simple. Select the item you would like to order and click on the “ADD TO CART” button. Follow the directions in checkout and complete your order. If you experience any issues we invite you to contact our Customer Service by calling +39 049 632122 or write an eMail to vendite@argenesi.it